Sales (New) - Keller, TX

cbruciaga
Great overall experience. Friendly and knowledgeable sales person. Great test driving. The car is excellent, great showroom and customer area, neat, clean and organized. Service department looks very professional.
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Sales (Used) - Plano, TX

tkim888
I stopped by on a Saturday in January 2014 to test drive a pre-owned vehicle that they had on inventory. Neil Conklin from sales helped me with the test drive, negotiations, and after sales work. Neil is a fantastic sales professional who is knowledgeable about cars. He was never pushy about selling the vehicle. Neil was very patient with helping me test drive the vehicle and provided me all the necessary time and information to become comfortable with the purchase. In fact, he addressed and fixed any issues that arose with the vehicle, no questions asked (post sale, there were some necessary non-mechanical repairs). This dealership prides themselves on delivering high levels of customer service and Neil was a great representative of the dealership's culture. When I am in the market for a Porsche, I would definitely return to this dealership and work with Neil on the purchase.
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Sales (Used) - Warner Robins, GA

acfloyd
I drove all the way to central Louisiana to Plano to take a look at an SLK 55 AMG listed on Porsche of Plano website. When I arrived I was promptly greated by salesman Neil Conklin. After a walk around of the vehicle, he arranged a test drive and explained the features of the SLK. I could tell he was very passionate about cars and knew his stuff. I didn't buy the car that day as I wanted to do more research and sure enough Porshe of Plano had the best deal i could find on an SLK 55 AMG. Needless to say I Santa delivered a hot sports car to my garage this Christmas...Thanks Neil.
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Sales (New) - Frisco, TX

RobinShuch
Our experience at this dealership with Neil Conklin was PERFECT. It was FUN to buy a new car. Neil was informative, available and helpful without being pushy or overbearing.
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Sales (New) - Dallas, TX

sbibawi
The best in the business. jeromy is the sales person to seek as he is very responsive and prompt. John Gladwell is a master at keeping Porsches in better than factory shape. Kevin is a fantastic service advisor that is always there for me.Larry in service is the cream of the crop and runs a great department. Mike Marsh has done a great job with this dealership. It's a great atmosphere there and everyone is down to earth, no pretense.
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Sales (Used) - Lubbock, TX

Luzacano
Neil was very helpful and attentive. He took the time to get the right price for my trade. In my opinion, I he is a very good asset for the dealership. I would not hesitate to call him for my next Porsche which I hope it will be soon! I would recommend him to all my friends who are in the market for a 911.
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Sales (New)

gordananda@aol.com
Colin was wonderful to work with. He was very patient and concerned that I got into the proper car for a good price. Excellent customer service.
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Sales (Used) - Plano, TX

teresa57
Mark was very professional, friendly, and courteous. He listened to our questions, and helped us find the car that met our criteria. He was very thorough in his explanations and followup.
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Sales (New) - Plano, TX

ereynold60
Porsche of Plano is a very friendly and welcoming environment. For a high-end, and exclusive brand like Porsche, one might expect a bit of arrogance or stuffiness, but there is none of that at Porsche of Plano. I went there about 8-10 times prior to purchase and a probably just as much since taking delivery 2 months ago. They always welcome you and are glad to see you return. Mark Laurenti is a great sales advisor and very easy to work with. He is a true car guy that will share his knowledge and passion, even after order placed and delivery of vehicle. At other brands and dealers, I never saw the sales guy again after purchase and you are simply directed to the service department. Mark and I have had probably 6 or more chats AFTER the sale. Even the people in the 'administrative areas' are great to work with, like Suzanne Andries and Nicole Clarke. These ladies assisted me with various paperwork issues with Texas DMV and Porsche NA HQ - far beyond the assistance you would get anywhere else. They took care of several 'issues' for me (issues outside the dealership) and kept me informed. They are truly committed to customer service. I find the 'passion and excellence' that is evident in Porsche vehicles is also demonstrated by the employees at Porsche of Plano.
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Sales (New) - Carrollton, TX

molimar
I just recently bought my first Porsche (a 2014 Cayman S 6MT, fully loaded) from Dave Balthrop at Porsche Plano. I have dealt with many dealerships in the past, and this by far was the best experience I have ever had. From the moment you walk in, there is someone to greet you and ask if you want something to drink. It's as if they invite you straight into their home. All potential feelings of intimidation are instantly lifted, and you feel at ease especially since I'm a younger buyer in my 30s and not their usual demographic. Before I had even set foot into the dealership, I had casually written an email inquiring about a particular 2014 Cayman S that was not even available. To be honest, I wasn't expecting a response. Within 24 hours, Dave had contacted me to let me know that there would be one delivered the following week. I was happy to hear that my exact configuration would soon be available, but even more impressed that I got a response. It turns out I didn't have to wait a week. Jon Griggs (Manager of Porsche Plano) called me within 48 hours to say that the car would be arriving off the truck and that Dave would call me in the morning when it was ready for a test drive. Sure enough, Dave called, and when I arrived, I was instantly greeted and offered something to drink. I wanted to test drive both the PDK and the Manual, and Dave said 'No Problem'. Dave brought the manual from the back and parked it under the shaded roof. He allowed us to explore the ins and outs of the car with no pressure. He willingly answered all the questions we had even comparing the vehicle with other strong competitors. He was straightforward, knowledgeable, and funny at times with his stories. His passion for the brand and 20+ years of experience is one of the qualities that exudes out when talking with him. He started the test drive and really knows how to showcase the car's abilities. I wish he could've taken me on the track, but we had to settle for the neighborhood streets of Plano. I'm sure we woke a few people up with the optional (but really a must-have) sports exhaust. Thankfully, Dave knew where all the police traps are. :) I wasn't so fearless when it came to my turn, and Dave continued to prod me to really drive the car. I have never been told that, and coming from a salesman who typically want to protect/baby their cars, I was impressed. The Manual was a blast to drive. The exterior of the new Cayman S is sleek and more exotic than the previous generation Cayman. The interior has a luxurious feel, but still keeps the driver in mind. The seats are comfortable, and it is surprisingly easy to view all blind spots. With the sport exhaust option, it fills the engine cabin with a symphony of pure revving goodness. The PDK Automatic was a solid system. It's one of a kind in its ability to quickly shift gears, but in the end, the Manual called my name. Both cars can really sell themselves. So, it was time to go inside and talk numbers. The process was so smooth with no pressure, and I was again offered something to drink (multiple times). During this time, I got to ask Dave many questions without bounds of all the different types of competitors that he has driven. We were visited by Jon, and they both told me about the Porsche Driving School. They both had opportunities to go out there and really learn how to drive a Porsche. We also talked about the tracks in the DFW area and their community rallies. This dealership has a family feel and really welcomes those interested in the brand. Dave took me "behind the scenes" where I got to see the air-conditioned service area to see how the techs work on the cars, meet the service/parts guys, and review the history of Porsche (a timeline poster right outside the bathrooms). You feel like you're joining a long racing heritage. He even told me that I could get free hand washes at the dealership. Since purchasing my Cayman, I have also purchased a radar detector and have enjoyed every minute/mile of it. After owning an Acura Integra, Chevy Camaro, Corvette Z06, and a BMW M3, this tops all of them in service, handling, performance, and luxury. The overall experience was top-notch, and I look forward to this new Porsche journey. When you go get yours, ask for Dave.
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